This Statement has been prepared by Sam Petrou Trading as Soul Universe (ABN 83 597 265 119) interchangeably referred to in this Statement as (“Sam Petrou Soul Universe”, “sampetrou.com.au”, “Soul Universe”, “Sam Petrou”, “we”, “us” and “our”).
Users who log on to the Site are referred to generically in this Statement as “users”, “visitors”, “clients” or “you”.
Maintaining your privacy
We value our clients and their right to keep their personal information Private. This Statement has been prepared to provide disclosure on how we gather and use your information.
Collecting information on ‘sampetrou.com.au’ users.
sampetrou.com.au collects non-personal information on Site visits including, without limitation, which sections of the Site are most frequently visited, how often, and for how long. This data is always used as aggregated, non-personal information, and may be shared with sampetrou.com.au partners to provide them with information relating to how sampetrou.com.au visitors ‘use’ the Site. This is done for the purpose of website design by measuring website accessibility and ease of navigation and maintenance.
sampetrou.com.au web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Site.
Cookies & Applets
In order to better understand our users, sampetrou.com.au utilises a third party measurement company, Google Analytics to assess Site traffic. A tracking code is used to collect the following information on the usage of the Site:
• The number of page views (or page impressions) that occur on sampetrou.com.au;
• The number of unique visitors to sampetrou.com.au;
• How long these unique visitors (on average) spend on sampetrou.com.au. when they do visit; and
• Common entry and exit points into sampetrou.com.au
This collective, non-personal information is collated and provided to sampetrou.com.au to assist in analysing the usage of the Site.
Making an online purchase for a Psychic Reading on sampetrou.com.au is a service that does not require registration. Purchases do require users to complete mandatory fields (First name, Last Name, Address, Phone and Email) so that we can identify and contact the client.
sampetrou.com.au will store your purchase information for seven years for tax reasons.
Telephone/Cellular and Email communications from sampetrou.com.au
If you use one of our contact us features or make a purchase on our website, Sam Petrou may contact you via Telephone, Cellular (SMS) or Email to either;
• Confirm a purchase
• Confirm an appointment
• Respond to an enquiry
Expression of Interest
If you submit an Expression of Interest form, you give us permission to contact you about Services, Promotions, Events, Workshops and Products offered. You are able to unsubscribe from this at any time.
Access to Your Information
sampetrou.com.au will only keep record of your information for accounting purposes. You may request to have this removed or request access to the information we store about you.
We transfer or disclose information to 3rd party contractors and support personnel. This includes but is not limited to businesses such as the Commonwealth Bank & PayPal to process your payments. By giving us your personal information, you consent to such disclosures.
Privacy & Site Changes
If you have any questions about this Statement, the practices of this Site, or your dealings with sampetrou.com.au you can contact by submitting a request here.
Copy of Privacy Statement